East Cooper Community Outreach

CASE STUDY DETAILS

SECTOR:
LOCATION:
Mt. Pleasant, SC
THE IMPACT:

East Cooper Community Outreach

ECCO—East Cooper Community Outreach—was born after Hurricane Hugo devastated the South Carolina Lowcountry in 1989. By 2022, skyrocketing demand for ECCO’s services meant they had to move some of their services off-site because their facility was too small.

When ECCO contacted the Winkler Group, they were unsure whether to move to a new location or expand their existing facility. We suggested they ask their donors.  

ECCO’s donors responded with thoughtful input that guided the organization’s decisions. Ultimately, donors wanted them to expand their existing space rather than start from scratch with a new location. Donors also wanted them to rethink the way they serve their neighbors. So, in addition to their facility expansion, ECCO purchased a fleet of vans to take their services to those who cannot get to the facility.

Service van parked in front of East Cooper Community Outreach's campus. To the left is a sign that reads, "Step 3: Transportation Solutions." To the right are two ECCO volunteers smiling.

The Result

Donors wanted to see the organization enlarge its home to bring all services under one roof—and have a transportation network to take ECCO to the community.  Because donor input had been carefully collected during the campaign study and then incorporated into the campaign’s priorities, donors responded. The campaign raised 129% of its original goal.

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